121 Church Street Worcester South Africa
NID Training Logo

We Change Lives

Get in Touch

COOKIE POLICY

The Masked House Pty Ltd

Last Updated: 8 January 2026


1. Introduction

This Cookie Policy explains how The Masked House Pty Ltd (“we”, “us”, or “our”) uses cookies and similar technologies across websites, platforms, and services operated, hosted, or managed by the Company.

This Cookie Policy applies to all websites hosted, owned, or managed by The Masked House Pty Ltd, regardless of whether cookies are actively used on a specific website at any given time.


2. What Are Cookies?

Cookies are small text files stored on a user’s device (computer, tablet, or mobile) when visiting a website. Cookies allow websites to function correctly, improve performance, enhance security, and, where applicable, provide analytics and personalized experiences.

Cookies may be:

  • Session cookies (deleted when the browser is closed)

  • Persistent cookies (stored for a defined period)


3. Types of Cookies That May Be Used

Websites hosted or operated by The Masked House Pty Ltd may use the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for website functionality and security. Without them, services may not operate correctly.

Examples include:

  • Security and authentication cookies

  • Load balancing and system stability cookies

These cookies do not require user consent.


3.2 Performance & Analytics Cookies

These cookies collect information about how visitors use a website, such as pages visited and error messages. Data is aggregated and anonymized where possible.

Examples include:

  • Website traffic analysis

  • Performance monitoring

These cookies are used only where applicable and may require consent depending on jurisdiction.


3.3 Functional Cookies

These cookies allow a website to remember user preferences, such as language or region, to enhance user experience.


3.4 Third-Party Cookies

Third-party services (such as analytics providers or embedded content) may place cookies on user devices. The Masked House Pty Ltd does not control third-party cookies and recommends reviewing the relevant third-party policies.


4. Cookie Usage on Hosted Client Websites

Websites hosted by The Masked House Pty Ltd may be operated by independent clients.

  • Clients determine whether cookies are used on their websites

  • Clients are responsible for configuring tracking technologies and obtaining any required consent

  • The Masked House Pty Ltd does not control client website content or cookie configurations

This Cookie Policy provides a baseline disclosure applicable to all hosted environments.


5. Consent & Cookie Banners

Where required by law:

  • Users may be presented with a cookie consent notice or banner

  • Users may choose to accept or reject non-essential cookies

  • Consent may be withdrawn at any time through browser settings or consent tools

Continued use of a website after consenting constitutes acceptance of cookie usage as described.


6. Managing Cookies

Users can control or disable cookies through their browser settings. Please note that disabling cookies may affect website functionality and performance.

Instructions vary by browser and device.


7. Data Collected via Cookies

Information collected through cookies may include:

  • IP address (anonymized where possible)

  • Browser and device information

  • Usage patterns and interactions

Cookie-derived data is processed in accordance with our Privacy Policy.


8. Updates to This Cookie Policy

The Masked House Pty Ltd reserves the right to update this Cookie Policy at any time. Changes will be posted on applicable websites and will take effect upon publication.


9. Contact Information

For questions regarding this Cookie Policy:

📧 support@themasked.co.za 
🏢 The Masked House Pty Ltd